Payment terms

You will receive your invoice from Infomedics
In our practice, we are happy to give you all the attention and good care you need. That is why we work together
with Infomedics for sending and collecting our invoices. This means that we invoice
send to Infomedics and you will receive an invoice for the care from Infomedics.

Reimbursement from your health insurer
If your health insurer will reimburse part of your bill, this will be clearly stated on the
invoice. You pay any remaining balance to Infomedics. Do you have a question about the amount of the
reimbursement on your account? Then contact your health insurer. Is there no
reimbursement on the invoice? Then pay everything to Infomedics and then check whether you have received the
you can still submit the invoice to your health insurer.

You will receive your invoice digitally
You will receive an email from Infomedics (sent from the email address:
rekening@infomedics.nl) a digital invoice to the email address known to us.
It is therefore important that you provide us with your current email address. We also need your
Mobile number required. You will receive an SMS code from Infomedics to access your account.
open. This is how Infomedics ensures that your data remains well protected. You can open the
digital account – after performing an additional check (SMS verification) – for your own
Download administration or pay directly with the secure, embedded iDEAL payment button. The
The information required for payment will already be filled in for you. In addition to the convenience of the
You can of course also pay the bill in the enclosed iDEAL payment button
your bank's internet banking environment.

Would you prefer to continue receiving your invoice by mail? Please let us know and we will adjust
then enter this into the system.

Arrange it online!

On the Infomedics website (www.infomedics.nl) you can find out many things about the payment of
manage your account quickly and easily, for example:

• Check the status of your payment: Go to www.infomedics.nl. You will find the
  Account checker directly at the top of the webpage. Enter the description (number series)
  which is on the account and check whether your invoice has been paid. If this is not the case, you can
  pay you immediately via iDEAL.
• Assistance with payment of your invoice: Infomedics applies a payment term of 30
  days. If you are unable to pay on time, you can request a payment extension free of charge.
  You can also make a payment arrangement for a fee. You can also find more information online
  more information about the Infomedics Payment Plan.
• View Frequently Asked Questions: If you have a question, you can usually find the answer
  find it under frequently asked questions. Otherwise you can always contact the
  Infomedics Service Desk.

Do you still have a question? Then call the Infomedics Service Desk at
telephone number 036 – 20 31 900 (Monday to Friday from 9:00 am to 5:00 pm). You
You can also chat or send an email to Infomedics.

What happens to your data?
To process invoices quickly and correctly, we share your data with Infomedics.
Infomedics does everything it can to ensure maximum security of your data, and of course they comply with
all applicable laws and regulations regarding privacy protection. Information about how Infomedics
how we handle the protection of privacy-sensitive information can be found at www.infomedics.nl.

Infomedics payment terms
On our behalf, Infomedics sends and collects invoices for the care you have received.
Infomedics naturally complies with all (privacy) laws and regulations, both
rules that apply to us as a healthcare provider, as well as the rules that are set by law
apply to Infomedics.

What are the main payment terms for your Infomedics account?
Infomedics may, if possible, submit your invoice to your health insurer. You will see
any compensation will always be returned to the account.
Infomedics expects you to pay the invoice before the due date as stated on the
account.

If you have not paid the invoice by the due date, you will be in default without notice.
that further notice of default is required. Because you can of course forget about it
If you are overdue, you will receive a reminder asking you to pay the bill,
within 15 days after you received it. If payment is made within this period,
If the date is not met, Infomedics will charge interest and collection costs.

Infomedics may first deduct your payment from the collection costs, then
on the interest charged and finally on the original amount of your
account.

Please note that when you file a complaint or register with another
healthcare provider, your bill still needs to be paid. Your
payment obligation cannot be suspended as a result.