Your account

You will receive your invoice from Infomedics
In our practices, we are happy to give you all the attention and good care you need. That is why we work together
with Infomedics for sending and collecting our invoices. This means that we invoice
send to Infomedics and you will receive an invoice for the care from Infomedics.

Reimbursement from your health insurer
If your health insurer will reimburse part of your bill, this will be clearly stated on the
invoice. You pay any remaining balance to Infomedics. Do you have a question about the amount of the
reimbursement on your account? Then contact your health insurer. Is there no
reimbursement on the invoice? Then pay everything to Infomedics and then check whether you have received the
you can still submit the invoice to your health insurer.

You will receive your invoice digitally

You will receive from Infomedics by email (sent from the e-
email address: rekening@infomedics.nl) a digital invoice to the email address known to us.

It is therefore important that you provide us with your current email address. We also need your
Mobile number required. You will receive an SMS code from Infomedics to access your account.
open. This is how Infomedics ensures that your data remains well protected. You can open the
digital account – after performing an additional check (SMS verification) – for your own
Download administration or pay directly with the secure, embedded iDEAL payment button. The
The information required for payment will already be filled in for you. In addition to the convenience of the
You can of course also pay the bill in the enclosed iDEAL payment button
your bank's internet banking environment.

Would you prefer to continue receiving your invoice by mail? Please let us know and we will adjust
then enter this into the system.

Arrange it online!

On the Infomedics website (www.infomedics.nl) you can find information about many matters concerning payment.
manage your account quickly and easily, for example:

• Check the status of your payment: Go to www.infomedics.nl. You will find the
  Account checker directly at the top of the webpage. Enter the description (number series)
  which is on the account and check whether your invoice has been paid. If this is not the case, you can
  pay you immediately via iDEAL.
• Assistance with payment of your invoice: Infomedics applies a payment term of 30
  days. If you are unable to pay on time, you can request a payment extension free of charge.
  You can also make a payment arrangement for a fee. You can also find more information online
  more information about the Infomedics Payment Plan.
• View Frequently Asked Questions: If you have a question, you can usually find the answer
  find it under frequently asked questions. Otherwise you can always contact the
  Infomedics Service Desk.

Do you still have a question? Then call the Infomedics Service Desk on telephone number
036 – 20 31 900 (Monday to Friday from 9:00 AM to 5:00 PM). You can also call
Chat with Infomedics or send an email.